In this issue:

  • Desperately Seeking Statistics: Where to Find Web Metrics
  • Reading Roundup: Eolas Revisited & CAN-SPAM Reviewed
  • The Lighter Side of the Web: 10 Socks
  • About Web Insights

Issue 26original publication: January 31, 2004 last updated: August 18, 2006

Desperately Seeking Statistics

"What's the average number of visitors per day for other sites in my industry? What monitor settings and browsers should my site support? How many Mac users are using the new Safari browser?"

If you've been around site development and marketing as long as I have, you'll probably remember having ready access to a wealth of valuable statistics--often delivered right to your inbox for free. Today, reliable, up-to-date web statistics are harder to come by, especially for managers and designers who don't have big budgets for market research reports.

It can be quite a challenge when you find yourself in need of answers to web usage questions like the ones above, especially when you're already busy trying to figure out how to stay on top of the statistics from your own site.

Next time you're desperately seeking statistics, the following information and resources should help.

Internet Usage Stats

Did you know that the Amazon sites had 45,725,000 visitors in December 2003?

This particular piece of information might not be relevant to you, but it's likely that many of the other statistics available from Internet.com's CyberAtlas site are. Their Stats Toolbox is one of the best sources for Internet usage statistics. It provides a wide range of US and International data on user demographics, Internet access, site traffic, Internet advertising, affiliate programs and email usage.

Here are just a few examples of the information you'll find on CyberAtlas:

  • U.S. Web Usage and Traffic on Top Sites, Dec 2003
    [Editor's Note: This link is no longer available]
  • Worldwide Online Populations
    , Sep 2003
    [Editor's Note: This link is no longer available]
  • Number of Unsolicited E-Mails in an Average Week
    , Jan 2004
    [Editor's Note: This link is no longer available]

For all the available statistics, go to the main Stats Toolbox page:

Another resource with a wealth of information for those in the e-commerce world is Shop.org:

Browser, Display, OS and Connection Speed Stats and More

What minimum user requirements are new websites usually designed to meet?

Knowing the answer to this question is important if you're about to design a new site. It can also be beneficial if you're working with an older site, because this information may help you uncover ways to give an aging site a quick facelift.

So what's the answer? There are some generally accepted guidelines. Of course, the actual standards used for any particular site should be based on who it's targeting. Use your website's stats along with the resources below to gain insight into what your standards should be:

Display Support: Monitor and Color Settings

Most sites stopped supporting the 640 x 480 monitor setting-- along with the limiting Web Safe color palette--some time ago. Based on the latest user trends, typically sites are designed to support monitor settings of at least 800 x 600 and 16-bit color-depth (65,000 colors). It's also important to know that about half the visitors on most sites will have their monitor resolution set to 1024 x 768 or higher. For more detailed monitor resolution and color-depth statistics, refer to the Browser, Display, OS and Related Stats resources listed below.

Browser Support

Many web marketers are abandoning support for older browsers. Instead, they are favoring those in widespread use or that are web standards compliant (or at least as close to it as the latest browsers are coming):

  • PC: IE 5.x, Mozilla 1.x, Netscape 7.x and Opera 7 (and above)
  • Mac: IE 5.x, Safari and Netscape 7.x (and above)

This trend is the result of the dwindling percentages of users that have older browsers-and because web marketers are recognizing that they can reduce development and maintenance costs by embracing CSS and other web standards that older browsers don't support. (Note that if your site is web standards compliant those with older browsers will still have access to your content but not necessarily your formatting.)

Below are several resources that provide information about browser and other user environment trends:

Browser, Display, OS and Related Stats

  • W3Schools[http://www.w3schools.com/browsers/browsers_stats.asp]
  • Browser News[http://www.upsdell.com/BrowserNews/stat_trends.htm]
  • OneStat[http://www.onestat.com/html/aboutus_pressbox26.html]
  • The Counter[http://www.thecounter.com/stats/]

Flash Player Statistics from Macromedia

If you find you need more information, there are firms that can provide more specific data. Here's a list of statistics available from one such firm:

  • StatsMarket (Subscription Based)[http://statmarket.com/cgi-bin/sm.cgi?sm&serv_info&features]

Connection Speed

Sites targeting US audiences usually support either 56k and up or DSL/cable and up, based on whether their visitors typically use a modem or broadband connection to access the Internet. However, some sites still find that they need to support users with slower connections, especially if targeting audiences outside the US.

Access Speed Trends:

  • Web Site Optimization[http://www.websiteoptimization.com/bw/0311/]
  • CyberAtlas[http://www.clickz.com/showPage.html?page=3518746]
    [Editor's Note: CyberAtlas stats are now part of Clickz.com]

Of course, setting connection speed requirements is all about making sure your site performs well for your visitors. The following site provides benchmark data for select industries:

Web Design Practices

What resources are available to help understand the practices other web professionals use?

The best resources really depend on the specific information you're after. Here're a few places (in addition to Google) that I usually use to start my online research:

Resources

Talking to people in person or online is another great way to keep up-to-date. Here are some of the organizations that put on worthwhile events and host great discussion lists:

Events

Discussion Lists & Newsletters

Search Engine Related

This topic will be covered in the detail it deserves in a later newsletter. In the meantime, here're just a few of the many resources that are helpful to have at your fingertips:

The next set of stats might be viewed as more noteworthy than useful depending on your needs:

Market Research

Firms like those listed below can offer all the research you require, for a fee. But, they often also provide press releases and free sample reports containing valuable data. If you aren't already familiar with these firms, take a few minutes to learn about the types of information and research they can provide:

Reading Roundup: Eolas & CAN-SPAM

You've likely read quite a bit on one or both of the below topics. It also looks like this won't be the last you hear about them. At least the following articles provide helpful rundowns on what you need to know and do related to each issue:

IE and the Eolas Ruling Revisited

CAN-SPAM Reviewed

The Lighter Side of the Web

After dealing with too many stats and spam messages, you might like this site that offers some numbers to help simplify things for you:

About Web Insights

About P-O-P Interactive

Ranked among the top Web Design firms in San Francisco, POP builds websites that enhance your competitiveness and engage your visitors. If you're in need of website development or marketing services—or know someone who is—let us know how we can help:

About Our Web Insights Articles

If you have comments or questions about this article, please email us at webinsights@popinteractive.com. We look forward to hearing from you.

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