Services / Maintenance & Support

End your website woes. For good.

Is website maintenance taking up too much of your time — or worse, not getting done? We handle the updates, security or performance issues, or simple content changes so you can focus on your business.

Our Maintenance and Support Services

Everything your site needs. Nothing it doesn't.

Our maintenance services cover everything needed to keep your website up-to-date, fast, and secure. If you have a need you do not see here, just ask. Engage us hourly or through a support plan — whichever fits your needs.

WordPress Core, Plugin & Theme Updates

We perform updates manually, set them up to run automatically, or step in when a problematic update breaks something. Whichever approach fits, your site stays current without surprises.

Security Maintenance

SSL setup and renewals, hosting provider's security coverage check, malware protection setup, and (for WordPress sites) core, plugin, and theme updates to close vulnerabilities.

Performance Optimization

A fast site is important for your visitors — and helps your SEO. We provide speed checks, code optimization, image and PDF optimization, caching and CDN setup, and database cleanup.

Content Updates

Change a headline, swap an image, add a team member. Send us an email. We handle it — or support your in-house content manager when they hit a wall.

Backup Oversight

We verify your host or backup plugin is running correctly, test restores, and step in if something's missing. Peace of mind you can actually rely on.

Phone and Email Support

Reach us with a call or an email to get help when you need it. We provide personal, knowledgeable services and get to know you, your business and your website.

The POP Difference

Support. Exactly how you need it.

If we built your site

Your support is done by the team members who designed and built it. They know the code, the decisions behind it, and the fastest way to address anything.

If we didn't

We learn your site inside and out, along with your business needs, so our support is fast and effective from the first task.

Hourly or Contract — Your Choice

Pay only for what you use. Scale up or down as your needs change. Simple and transparent.

Quick Turnaround

Most updates and fixes completed within 24 hours. Priority response for critical issues.

Proactive, Not Reactive

When we perform updates, we check for things to flag and recommend improvements so you stay ahead of issues.

Plans & Pricing

Predictable care.
No surprises.

Need a support plan? Prefer hourly support services, as needed? We offer both to make sure our website support and maintenance services work for you.

Essential
Essential Care
$250/mo
starting at
Simple, reliable support for your WordPress site
  • Up to 2 hours/month of support work (content updates, plugin maintenance, small fixes)
  • SSL renewals
  • WordPress core, theme & plugin updates
  • Backup status checks
  • Email support
Premium
Premium Partnership
Custom
For organizations that want POP as an ongoing partner
  • Everything in Professional, plus:
  • Custom monthly support plan tailored to your site and business
  • Senior-level support access
  • Priority scheduling
  • Quarterly site review
  • AI-forward capabilities — AI-assisted content and SEO reviews

Your site deserves better care.

Free consultation. We'll review your site and recommend the right plan.